8digit’s New IT Support Plans: Your Luxembourg Tech Boost
Hey Luxembourg small business owners, startup founders, and club leaders—tech hiccups still cramping your style? At 8digit, we’ve revamped our IT support plans to keep your office running smoothly, whether you’re a new customer ready to jump in or an existing one wondering what’s next.
Say hello to our updated lineup: Pay-As-You-Go, Basic, Pro, and Premium—designed to fit your needs, scale with your growth, and save you a buck (hint: 1 month free when you pay yearly!). Existing customers, heads up—we’ll be reaching out soon to onboard you to these flexible new plans.
Why the update?
As 8digit grew and our customer base expanded across Luxembourg, we learned a big lesson: our old plans weren’t adaptable or scalable enough for today’s small businesses, startups, and clubs. Some of you run tight-knit offices of 5-10, while others have team members working remotely—not every seat needs the same IT love. So, we’ve split the difference: base plans for your organization, plus per-seat pricing for each person who needs support. It’s all about flexibility, affordability, and giving you room to grow. Let’s break it down and show you why this is your tech upgrade.
The New 8digit IT Support Plans: Pick Your Fit
Our updated plans are here for Luxembourg’s small businesses, startups, and clubs—no tech jargon, just real help. Hours are per month and don’t roll over, so you know exactly what you’re getting. Here’s the lineup:
- Pay-As-You-Go (0€/month, Max 5 Seats): The “I’ll call when I need you” plan. Ideal for small teams of up to 5—like a consultancy with a glitchy laptop or a club with a rogue printer. It’s free until you raise a ticket. Growing fast? Upgrade to Basic or beyond anytime with 8digit—it’s easy when you need more.
- Basic (49€/month or 539€/year, Max 5 Seats): Your “steady help for small crews” option. For 49€ monthly—or save with 539€ yearly (1 month free!)—you get 1 hours of remote support per month. Perfect for a 5-person design firm battling slow software or a startup with spotty Wi-Fi. Small but mighty, just like your team.
- Pro (99€/month or 1068€/year, Max 15 Seats): The “scale with confidence” plan for teams up to 15—or even just 2 with bigger needs. At 99€ monthly—or 1068€ yearly (1 month free!)—you get 2 hours of remote support per month. Great for a 10-person marketing agency juggling deadlines or a 2-person consultancy needing priority fixes. 8digit keeps your growth on track.
- Premium (199€/month or 2189€/year, Max 25 Seats): The “all-in control” package for crews up to 25—or smaller teams wanting the best. For 199€ a month—or 2189€ yearly (1 month free!)—you get 4 hours of remote support per month. Think a 15-person consultancy with a network hiccup or a 2-person startup rolling out tools fast. Top priority, cheaper hourly extras, and future perks like device monitoring (Q3 2025). 8digit’s got your back.
Each plan’s a base for your company, with per-seat pricing for whoever needs IT—office-based or remote—so even a 2-person team can grab Pro or Premium if you need the extra muscle. Seat counts are maxes, not mandates—pick what fits your workload, not just your headcount. Pay yearly, and you score 1 month free—an advantage that stretches your budget further. New customers, this is your flexible entry; existing ones, we’ll onboard you to the plan that suits you.
Add-Ons: Tailor Your Tech
Need extras? Our Add-Ons are per-seat and packed with options: Microsoft 365 (Basic, Standard, Premium, Copilot!), Windows 365, Bitwarden Password Manager, Microsoft Defender Antivirus—plus more coming soon. Whether it’s cloud storage or security for your Luxembourg team, 8digit’s got new tricks on the way. Pick your Add-Ons after onboarding—we’ll set you up in 48 hours.
Why We Changed: Lessons from You
We didn’t tweak these plans on a whim. As 8digit grew, serving more Luxembourg small businesses and startups, we saw the old plans didn’t flex enough. A 2-person consultancy might need big support, while a 10-person team has remote workers who don’t. Our new setup—base plans plus per-seat pricing—adapts to your reality, scales with your hires, and keeps costs clear. Hours don’t pile up; you get a fresh batch monthly. New customers, jump on this flexibility; existing ones, we’ll call to switch you over.
New Dashboard & Onboarding: Simpler Tech Management
Alongside our updated plans, 8digit’s rolling out a slick new dashboard in Q2 2025 to streamline your IT game. Submit tickets, track fixes, and access handy tutorials—all in one spot. Pair that with our refreshed onboarding: new customers get a seamless setup, while existing ones will enjoy a smooth switch to these plans when we reach out. It’s tech support made simple, so you can focus on running your Luxembourg small business, startup, or club—not wrestling with IT.
Real Office Struggles, Real Wins
Tech woes hit small offices hard. A 5-person accounting firm loses a day to a crashed server. A 2-person design startup scrambles when software lags mid-pitch. A club with 10 members can’t send emails due to a glitch. Our old plans helped, but these new ones shine—flexible fixes for any size team. Take Sarah, a 3-person consultancy owner whose Premium plan dodged a network meltdown. Or Jake, a 7-person startup leaning on Pro to keep projects rolling. 8digit’s here for your office vibe.
Webshop Alert: Gear Up in Q2 2025
Bonus news—our webshop launches in Q2 2025! Laptops, desktops, docking stations, cables—all tailored for Luxembourg SMBs, with more to come. New and existing customers, get ready to grab the gear your office needs.
Ready for Your Tech Boost?
Luxembourg small businesses, startups, and clubs—let’s make tech your strength. New customers, sign up anytime at 8digit.lu and grab a plan with Add-Ons that fit your crew. Need more info? Contact us—we’re here to help. Existing customers, hang tight—we’re reaching out soon to onboard you to these updated plans. With 8digit, IT support’s flexible, scalable, and Luxembourg-local—plus, that 1-month-free yearly perk sweetens the deal.
Say goodbye to tech stress and hello to growth!
