IT Support
for Small Businesses & Startups
in Luxembourg
Running a small business or startup in Luxembourg? 8digit’s Managed IT Support takes the stress out of technology. From Microsoft 365 management to scalable add-ons like our password manager, we deliver affordable, reliable IT solutions tailored to your growth. Focus on your business—we’ll handle the tech.




Priority Support for Swift Resolutions
At 8digit, we provide priority IT support, ensuring your business receives quick resolutions to technical issues. With our high-priority service, your IT problems are resolved promptly, minimising downtime and keeping your operations running efficiently.
Secure Password Management for Business
Secure your small business with 8digit’s flexible password manager—now available as an affordable add-on per seat. Simplify credential management for your team, enhance security with encrypted access, and scale effortlessly as your startup grows. Add it to any plan and protect your data without breaking the bank.


Customised IT Tutorials and Resources by 8digit
Empower your small business team with 8digit’s hands-on IT tutorials and training. From Microsoft 365 mastery to Windows and Mac basics, our step-by-step guides help startups maximize technology with minimal fuss—saving you time and costly external training.
Seamless Hardware Setup and Management
Get your startup running fast with 8digit’s hassle-free hardware setup. We deliver pre-installed devices tailored to your small business needs—complete with free shipping—so you can focus on growth, not tech headaches.”

Your business, fully supported
Ready to simplify your IT? Contact us today for a free consultation tailored to your small business!
Receive faster response times and prioritised issue resolution, ensuring minimal downtime for your business.
Monitor, assign, and track your devices efficiently with a centralised, easy-to-use management dashboard.
Stay ahead of issues with 24/7 monitoring, designed to detect and fix problems before they escalate.
Safeguard your business with enhanced security, including antivirus, endpoint protection, and data encryption.
Quickly deploy software remotely to all managed devices, keeping your team up to date effortlessly.
Securely store and manage passwords for your team, enhancing security with organisation-wide encrypted access to share and store your passwords.
Receive comprehensive system reviews every quarter, ensuring your IT environment remains optimised and secure.
Order devices pre-installed with required software, shipped to your business with free delivery.
Access a wide range of tutorials to empower your team with the knowledge to handle IT issues.
IT Support
for small Business
Free IT support base plan when rare tech issues hit, pay only what you use.
Affordable IT keeps your small team running with quick fixes and steady help.
Priority IT support powers your growing team, cutting downtime with daily tech tools.
Designed for companies needing comprehensive IT management and proactive security.
Still unsure which plan is right for you?
If you’re not sure which plan best fits your business, feel free to contact us for a call or appointment. We’re happy to discuss your needs and guide you toward the perfect solution.
Free IT support base plan when rare tech issues hit, pay only what you use.
Affordable IT keeps your small team running with quick fixes and steady help.
Priority IT support powers your growing team, cutting downtime with daily tech tools.
Designed for companies needing comprehensive IT management and proactive security.
Still unsure which plan is right for you?
If you’re not sure which plan best fits your business, feel free to contact us for a call or appointment. We’re happy to discuss your needs and guide you toward the perfect solution.
Expert IT Services
tailored for your business.
IT Support

- · Customised IT Strategies
- · Priority IT troubleshooting
- · IT Infrastructure Optimisation
- · On-site and remote IT Assistance
- · Seamless Microsoft 365 Integration
- · Help Center & Tutorials
- · And more
Website

- · Custom Responsive Design
- · E-commerce Solutions
- · Structured website development phases
- · SEO Optimisation
- · Flexible small business plans
- · And more
Digital Marketing

- · SEO Strategy Development
- · Social media content creation
- · Targeted Ad Campaigns
- · Google + Bing Management
- · Website included in every marketing plan
- · Conversion Rate Optimisation
- · And more
Frequently Asked Question
Managed IT Support builds on the Microsoft 365 Standard Plan and offers further benefits like access to our customer dashboard, where you can manage your devices, track support tickets, and oversee installations. You also get priority IT support over Microsoft 365 users, ensuring faster resolution of issues. Additionally, you’ll have full access to all our Guides and Tutorials for Windows, other tools, and expert tips to help you get the most out of your IT setup.
You can request IT support in several ways: by sending an email to our dedicated support mail, which will automatically raise a ticket, by raising a ticket directly from your dashboard, or, if enabled, by using our chat support via Microsoft Teams. You can track your ticket’s progress on the dashboard, add screenshots, or provide additional details as needed. We will then assist you remotely or, if necessary, send a technician for on-site support. Please note that this service is billed hourly.
While our regular support hours are 8:00 AM to 5:00 PM, Monday to Friday, we understand that emergencies can happen outside of those times. For urgent situations, we offer emergency support to ensure you’re never left without help when you need it most. Our Premium plan customers also receive the highest priority during these hours. And starting in 2025, our 8-Bot chat support will be available 24/7 to help with basic queries and troubleshooting. Please note, all IT support services are billed hourly.
Yes, with Managed IT Support, we provide assistance for both hardware and software issues. You’ll have access to priority IT support, which includes troubleshooting software problems and addressing hardware-related concerns. Whether it’s installing new hardware, configuring devices, or resolving software issues, we ensure comprehensive support for all your IT needs.
Our IT support is billed hourly, with rates starting at €69/hour for remote assistance and €79/hour for on-site support. For on-site visits, we also charge 1€ per km one way for travel. Additionally, our pricing varies depending on the service type—whether it’s IT Support, Web Development, or Microsoft 365 Admin services.
We aim to respond to all support tickets within 1 business day. However, for Premium plan customers, we offer priority support to ensure faster response times. You can track the progress of your ticket via our dashboard and add additional details if needed.
We offer access to a wide range of Guides and Tutorials through our customer dashboard. These cover everything from Microsoft 365 tools to troubleshooting common issues. Premium customers also have access to advanced tutorials and custom content to help them get the most out of their IT setup.
Yes, you can upgrade your plan at any time through our dashboard. However, downgrades are only allowed at the end of your contract period. This ensures you have consistent access to the features and support you need throughout your commitment.
We do offer a free consultation to help assess your business needs and recommend the right plan. This helps you get started with the most suitable services and ensures that everything is tailored to your business.
You can manage all your services, billing, and plan upgrades via our customer dashboard. The dashboard allows you to track costs in real time, see your expenses upfront, and manage invoices. With our approval system, you can also review and approve additional services or purchases before they are billed, giving you full control and transparency over your costs.