Managed IT Support
for business
We believe in enhancing your Microsoft 365 experience with expert IT support—offering proactive management, advanced security, and dedicated assistance to ensure your business runs smoothly.
We handle everything
so you don’t have to
We redefine IT support by integrating Microsoft 365 for Business into every plan, providing seamless collaboration and productivity tools as standard. With on-demand IT support, chat assistance, and easy-to-use IT request systems, we act as your dedicated IT partner—right when you need us.
Our intuitive dashboard offers a library of tutorials, empowering your team to learn, troubleshoot, and resolve issues independently. Managed IT Support for Business is more than a service; it’s a partnership designed to keep your business running smoothly and securely.
in one place
(available in Q1 2025)
Easily manage your plans, track installations, follow website progress, assign team purchases, and track deliveries.
Priority Support for Swift Resolutions
At 8digit, we provide priority IT support, ensuring your business receives quick resolutions to technical issues. With our high-priority service, your IT problems are resolved promptly, minimising downtime and keeping your operations running efficiently.
Secure Password Management for Business
Protect your business with 8digit’s secure password manager, included in all IT support plans. Easily manage and safeguard passwords across your team, enhancing security and simplifying credential management for cloud-based business environments.
Customised IT Tutorials and Resources by 8digit
Boost your team’s productivity with 8digit’s tailored IT tutorials and training resources. Our support plans offer extensive access to step-by-step tutorials for Microsoft 365, Windows, and Mac, helping your team get the most out of their technology.
Seamless Hardware Setup and Management
Let 8digit handle your hardware setup with pre-installed devices and free shipping. We’ll ensure your devices are ready to go with minimal effort on your end, so you can focus on growing your business while we handle the technical configuration.
Included in every
Managed IT Support Plan
- - Access to Expert 8digit IT technicians
- - Onsite & remote assistance (billed hourly)
- - Dedicated technicians
- - Dedicated support channels
- - Priority support for higher-tier plans
- - Centralized service hub
- - Manage plans & billing
- - Assign licenses easily
- - Track renewals
- - View service history
- - M365 step-by-steps
- - General IT Guides
- - Security Tips
- - Tool tips
- - Regular content updates
- - Purchase add-ons
- - Hardware options
- - Exclusive discounts
- - Easy checkout
- - Product recommendations
- - Submit IT tickets
- - Track status
- - Prioritized responses
- - Detailed history
- - Seamless communication
- - Scalable solutions
- - Dedicated manager
- - Growth support
- - Proactive planning
- - Comprehensive IT services
Your business, fully supported
Explore how our Managed IT Support plans take your technology to the next level, with features designed to save you time,
enhance security, and optimize your IT environment.
Receive faster response times and prioritised issue resolution, ensuring minimal downtime for your business.
Monitor, assign, and track your devices efficiently with a centralised, easy-to-use management dashboard.
Stay ahead of issues with 24/7 monitoring, designed to detect and fix problems before they escalate.
Safeguard your business with enhanced security, including antivirus, endpoint protection, and data encryption.
Quickly deploy software remotely to all managed devices, keeping your team up to date effortlessly.
Securely store and manage passwords for your team, enhancing security with organisation-wide encrypted access to share and store your passwords.
Receive comprehensive system reviews every quarter, ensuring your IT environment remains optimised and secure.
Order devices pre-installed with required software, shipped to your business with free delivery.
Access a wide range of tutorials to empower your team with the knowledge to handle IT issues.
Managed IT Support
pricing plans.
For small businesses needing basic IT support and device management.
Best for growing businesses that require advanced device tracking and security.
Designed for companies needing comprehensive IT management and proactive security.
For small businesses needing basic IT support and device management.
Best for growing businesses that require advanced device tracking and security.
Designed for companies needing comprehensive IT management and proactive security.
Still unsure which plan is right for you?
If you’re not sure which plan best fits your business, feel free to contact us for a call or appointment. We’re happy to discuss your needs and guide you toward the perfect solution.
Expert IT Services designed
to meet your business needs
IT Support
- · Customised IT Strategies
- · Priority IT troubleshooting
- · IT Infrastructure Optimisation
- · On-site and remote IT Assistance
- · Seamless Microsoft 365 Integration
- · Help Center & Tutorials
- · And more
Website
- · Custom Responsive Design
- · E-commerce Solutions
- · Structured website development phases
- · SEO Optimisation
- · Flexible small business plans
- · And more
Digital Marketing
- · SEO Strategy Development
- · Social media content creation
- · Targeted Ad Campaigns
- · Google + Bing Management
- · Website included in every marketing plan
- · Conversion Rate Optimisation
- · And more