IT Support plan
for Small Businesses
Streamline your IT management with our all-inclusive support plan. Benefit from unlimited remote assistance to keep your business running smoothly. Scale effortlessly as your needs grow, focusing on your business success.
Your In-House IT Team Extension
Hiring a full IT staff drains resources for small businesses. We step in as your dedicated crew, handling everything from setup to ongoing tweaks.
No more solo troubleshooting late nights. Based in Mertzig, Luxembourg, 8digit delivers expert, personal support like an internal department—reliable and always on call.
Fast Remote Fixes
Tech glitches hit when you least expect them. Our unlimited remote help resolves issues quickly, keeping your operations smooth.
Forget waiting for appointments. We connect instantly to diagnose and fix, so you focus on business growth without interruptions.
Tailored Add-Ons
Customize to fit your setup. Choose from Microsoft 365 with professional email, password managers, server management, priority response, and more.
Pay just for extras you need. As your partner, we integrate these seamlessly, boosting efficiency without complexity.
IT Support ensures your business tech runs smoothly
Cybersecurity
Protects business data and systems from cyber threats, ensuring robust security for small enterprises.
Personal Helpdesk
Offers dedicated, user-friendly support to address IT queries and technical challenges efficiently.
IT Support
Resolves technical issues fast, ensuring smooth operations and minimal downtime for businesses.
Backup & Recovery
Ensures data is securely backed up and quickly recoverable to prevent losses in emergencies.
M365 & Cloud
Implements Microsoft 365 and cloud tools to enhance collaboration and streamline business processes effectively.
Network Security
Safeguards network infrastructure against unauthorized access, maintaining secure and reliable connectivity.
Server Management
Maintains servers to ensure consistent performance, data accessibility, and operational reliability for small enterprises.
Business Automations
Automates repetitive tasks to increase productivity, reduce costs, and streamline operations for small firms.
AI Integrations
AI tools to optimize workflows, enhance decision-making, and improve efficiency for small businesses.
IT Support | Pricing Plans
Pay-As-You-Go
What’s included?
Ideal for: Startups or businesses with low IT needs (up to 5 users).
Your In-House IT Department
Access to technicians
Resolve technical issues on-demand
Portal, Chat, mail, phone support
Hardware and Software Partner
Up to 5 users
max 5 seats
Pay per remote or onsite support
Onboarding 50€/user
Mon - Fri
8-12H 13-17H
Enhance your plan with powerful add-ons (Microsoft 365, password manager, security, antivirus, monitoring, server management, etc.).
Join our waitlist for priority access.
We’re currently finalizing onboardings for our existing clients and have very limited spots available to maintain our high service standards.
Sign up now — we’ll reach out soon to discuss your personalized quote and schedule a meeting.
Unlimited Base Plan
What’s included?
Unlimited remote IT support – predictable coverage for growing small businesses for up to 50 users.
Your In-House IT Department
Access to technicians
Resolve technical issues on-demand
Portal, Chat, mail, phone support
Hardware and Software Partner
Up to 50 users
100€/seat
Unlimited remote support, pay only for onsite
Onboarding 50€/user
Mon - Fri
8-12H 13-17H
Enhance your plan with powerful add-ons (Microsoft 365, password manager, security, antivirus, monitoring, server management, etc.).
Join our waitlist for priority access.
We’re currently finalizing onboardings for our existing clients and have very limited spots available to maintain our high service standards.
Sign up now — we’ll reach out soon to discuss your personalized quote and schedule a meeting.
Frequently
Have questions about scheduling an appointment or signing up? Below are answers to help you connect with us effortlessly.
What makes the Unlimited IT Support plans different from each other?
The plans share identical features, including in-house IT department access, unlimited remote support, and help via our portal, chat, email, or phone. Differences lie in pricing and user limits: Unlimited 5 covers up to 5 users, Unlimited 20 up to 20, and Unlimited 40 up to 40, allowing you to match your team size effortlessly, contact us for a custom solution.
What types of IT issues can I request help with?
You can request assistance for any IT issue, from troubleshooting software crashes and setting up cloud tools to performing cybersecurity checks or automating processes. Our experts manage these remotely, resolving problems quickly to maintain smooth business operations and minimize any potential disruptions to your workflow.
How do I submit a support request once subscribed?
Once subscribed, submit requests through our secure portal, email, chat, or phone by detailing your issue, such as "My computer is slow" or "Need cloud setup." We confirm receipt immediately and handle resolutions efficiently based on urgency, ensuring your tech needs are met without unnecessary delays.
What is the waitlist?
Our waitlist helps us scale thoughtfully with customers, ensuring good availability and allowing time to ramp up internally for the best service. This exclusive approach means we prioritize quality, delivering personalized IT support that truly fits your business needs without overextending resources.
Can I visit your office to discuss signing up for services?
Yes, book an in-office consultation via our form or phone to explore our services over coffee. Appointments ensure we’re ready to focus on your business needs.